Meet Cody Weaver, Employee of the Month
Honda of Grays Harbor announces the first 2019 Employee of the Month recipient: Cody Weaver!
Cody was our first new employee hired one month after taking over ownership of the business in October 2017 and has been an asset to our team ever since. You can find Cody in our Service department taking care of our customers’ vehicles. Cody reports to work timely and ready to start his day and is hardworking, focused, and committed to providing the highest quality of service every time. His number one goal is to always fix it right the first time which has been a contributing factor in Honda of Grays Harbor improving our Honda Customer Service Experience (CSE) score. HoGH moved up 600 ranked positions after being in operation for one full calendar year (2018). We improved our CSE ranking from 1000 (out of 1,060 US Honda dealers) to a ranking of 400. This is an incredible accomplishment for our Service Department in our first year and Cody played a big part in this!
Cody is a local guy born and raised in Aberdeen with his two siblings and currently lives in Montesano. He graduated from Aberdeen High School and post-graduation he considered pursuing welding but instead chose to enroll at Grays Harbor College in the Automotive Technician program. His decision was influenced by his Father, who always worked on cars and by his Boy Scout Leader when earning an automotive related badge.
Cody has high praise for the Associate Degree Automotive Technician program at Grays Harbor College noting he not only uses all the technical knowledge and hands on experience he gained but relies on the “real” world experiences the program instructor shared with his students. The principles of excellent service and how to treat customers still guides Cody to this day.
He also got to participate in a Work Study Program during college where he worked on cars the students “broke” during shop training classes. This not only helped him learn how to fix the problems but also how NOT to break things!
After college Cody worked in an independent repair shop as well as two other area dealerships before joining our team. He continued his education post-graduation and completed his Automotive Service Excellence (ASE) and achieved his Master Technician Certification for automobiles. His next goal is to achieve his Honda Master Certification which will take many hours of studying and successfully passing over 200 online Honda Self Study tests and participating in hands-on-training sessions at the American Honda Training Center.
In his spare time Cody builds computers from scratch from individual components. You may also find him using those computers to play his favorite video games; Halo Trilogy and World of Warcraft. He enjoys working on cars and keeps his sporty Mazda 3, five speed 2.0 in top running condition. Of course, we can’t forget sports – yes Cody is a Seahawk and Mariners fan.
In closing Cody said, “This is the best place I’ve ever worked. I like the new Parts and Service Management team and working with all the other technicians”. He also notes this is the first place he’s worked that Sales and Service work together as a team.
Thank you, Cody for all your hard work and dedication to providing top customer service. HoGH looks forward to supporting your efforts to become a Honda Certified Master Technician.
Congratulations and we’re so happy you’re part of our team.